Holiday Fraud Watch

Holiday Fraud Watch

During the upcoming Easter holiday, it is possible that fraudulent activity across electronic bank delivery channels such as HSBCnet will increase as online criminals attempt to exploit extended holiday periods within corporations and their banks.

During this time, please be extra vigilant in your online activity to ensure that you remain protected. If you experience one or more of the following events and consider that a fraudulent attack may be underway, please contact your local HSBCnet support team immediately via the Customer Support link in the HSBCnet logon box.

When logging in to HSBCnet, you are presented with a message saying that HSBCnet is unavailable AFTER you have entered your username and security credentials. Alternately, the error message might give a set time that HSBCnet will return e.g 15 minutes.

You are presented with a security check/verification screen that requires you to wait for 1-10 minutes.

You are prompted repeatedly to re-enter your username, password or security code.

You are asked to enter beneficiary account information that you don't recognise and does not relate back to an invoice.

You are presented with an error message referring to a 'synchronisation' problem asking you to enter the code generated by your Security Device.

You see any screens that you think are unusual or are missing information.

For further information on how to protect yourself from fraudulent attacks, please click on the Security Alerts and Tips link in the HSBCnet logon box.

Sincerely,

HSBCnet team

Please do not reply to this e-mail.

Our postal address:
HSBC Group Head Office
8 Canada Square
London UK E14 5HQ

You received this e-mail notification because you are a registered User of HSBCnet. Should you have any concerns regarding the validity of this message, please contact your local HSBCnet customer support.

We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by e-mail or otherwise ask you to validate personal information, such as your Username, Password or account numbers. If you receive such a request, please call your local HSBCnet customer support. Links within our e-mails will only take you to information pages.

If you wish to unsubscribe from receiving service information from HSBCnet, please click here.

© Copyright. HSBC Bank plc 2014. All rights reserved.

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	Holiday Fraud Watch During the upcoming Easter holiday, it is possible that fraudulent activity across electronic bank delivery channels such as HSBCnet will increase as online criminals attempt to exploit extended holiday periods within corporations and their banks. During this time, please be extra vigilant in your online activity to ensure that you remain protected. If you experience one or more of the following events and consider that a fraudulent attack may be underway, please contact your local HSBCnet support team immediately via the Customer Support link in the HSBCnet logon box. When logging in to HSBCnet, you are presented with a message saying that HSBCnet is unavailable AFTER you have entered your username and security credentials. Alternately, the error message might give a set time that HSBCnet will return e.g 15 minutes. You are presented with a security check/verification screen that requires you to wait for 1-10 minutes. You are prompted repeatedly to re-enter your username, password or security code. You are asked to enter beneficiary account information that you don't recognise and does not relate back to an invoice. You are presented with an error message referring to a 'synchronisation' problem asking you to enter the code generated by your Security Device. You see any screens that you think are unusual or are missing information. For further information on how to protect yourself from fraudulent attacks, please click on the Security Alerts and Tips link in the HSBCnet logon box. Sincerely, HSBCnet team


Please do not reply to this e-mail. Our postal address: HSBC Group Head Office 8 Canada Square London UK E14 5HQ You received this e-mail notification because you are a registered User of HSBCnet. Should you have any concerns regarding the validity of this message, please contact your local HSBCnet customer support. We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by e-mail or otherwise ask you to validate personal information, such as your Username, Password or account numbers. If you receive such a request, please call your local HSBCnet customer support. Links within our e-mails will only take you to information pages. If you wish to unsubscribe from receiving service information from HSBCnet, please click here. © Copyright. HSBC Bank plc 2014. All rights reserved. Privacy & Data Protection Statement \| Terms & Conditions